Refund policy

Return & Refund Policy

Effective Date: June 24, 2026

Return & Refund Policy for Digitalselves, LLC

At Digitalselves, LLC, we are committed to providing exceptional digital marketing, SEO, and business growth services. Because the majority of our services are delivered digitally and require time, expertise, and strategic planning, our return and refund policy differs from that of businesses selling physical products.

Digital Services

Our SEO, consulting, website optimization, AI-powered marketing, content strategy, reporting, and other digital services begin delivering value as soon as work starts.

For this reason, payments for completed services, strategy sessions, website audits, and consulting services are generally non-refundable.

If you have concerns about your service, we encourage you to contact us so we can work together to find a satisfactory solution.

Monthly Growth Plans

Monthly Growth Plans are billed in advance and renew automatically unless canceled.

You may cancel your plan at any time before your next billing date. Your service will remain active through the end of your current billing period.

No partial refunds are provided for unused portions of a billing cycle.

Growth Accelerators

Optional Growth Accelerators are billed according to your selected service agreement.

Once work has begun, fees for Growth Accelerators are generally non-refundable due to the time and resources invested in planning and implementation.

Custom Projects

Custom website development, consulting engagements, SEO campaigns, and other project-based services are subject to the payment terms outlined in your proposal or service agreement.

Deposits and milestone payments are generally non-refundable once work has commenced.

Physical Products

If Digitalselves ships physical products such as promotional materials, branded merchandise, or printed resources, eligible items may be returned within 30 days of delivery.

Returned items must be:

Unused
In their original condition
In the original packaging

Customers are responsible for return shipping costs unless the item arrived damaged or was shipped in error.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect physical item, please contact us within 7 days of delivery.

If the issue is confirmed, we will, at our discretion, replace the item or issue an appropriate refund.

Refund Processing

When a refund is approved, it will be issued to the original payment method.

Please allow 5–10 business days for the refund to appear, depending on your financial institution.

Exceptions

Refunds may be granted at our sole discretion in exceptional circumstances, including billing errors or situations where services cannot reasonably be delivered.

Nothing in this policy limits any rights you may have under applicable consumer protection laws.

Contact Us

If you have questions regarding this Return & Refund Policy, please contact us:

Digitalselves, LLC

Website:
www.digitalselves.online

Email:
support@digitalselves.online

Phone:
(213) 965-6265